Proactive IT and Help Desk Services

Managed Service Provider (MSP)

Tier 2+ Help Desk 

Proactive monitoring and maintenance of your network and IT infrastructure.  Automatic remediation of many common IT issues.  Our staff are notified when issues arise by the monitoring software on your network and frequently resolve issues before you become aware of them.

Subscription Services

• Office 365 - Cloud hosted email and/or Office desktop apps
• Barracuda ESS - Premium email spam filter and threat protection
• Webroot SecureAnywhere - Antivirus using cloud technology
• Cisco OpenDNS - Threat prevention and content filtering for all network devices
• Veeam Backup & Replication - Advanced data protection and recovery

​Our technicians are available to work with your staff to resolve help desk issues that need to be escalated beyond their expertise.  We work with office managers and designated points of contact to resolve IT help desk issues that arise in your organization.  Ensuring that you have the necessary expertise to solve whatever IT problems you encounter.

Off-site Backup Repository

Off-site backup subscriptions are available to keep an automatic nightly copy of your data safe in our encrypted data repository.  This complements your on-site backup solution and gives you the confidence in knowing that your data is protected in more than one physical location.

We are focused on giving our customers the services and support that they need to
maximize the productivity and potential that technology brings to their business.